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Title
Text copied to clipboard!Housekeeping Supervisor
Description
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We are looking for a dedicated and experienced Housekeeping Supervisor to lead our housekeeping team and ensure the highest standards of cleanliness and organization throughout our facility. The ideal candidate will have a strong background in housekeeping operations, excellent leadership skills, and a keen eye for detail. As a Housekeeping Supervisor, you will be responsible for supervising housekeeping staff, coordinating cleaning schedules, inspecting rooms and public areas, and ensuring compliance with health and safety regulations.
You will play a key role in maintaining a clean, safe, and welcoming environment for our guests or residents. This position requires strong communication skills, the ability to train and motivate staff, and a commitment to delivering exceptional service. You will also be responsible for managing inventory, ordering supplies, and reporting maintenance issues to the appropriate departments.
The Housekeeping Supervisor will work closely with other departments to ensure seamless operations and guest satisfaction. Flexibility, reliability, and a proactive approach to problem-solving are essential for success in this role. Whether in a hotel, hospital, or residential facility, your leadership will directly impact the comfort and satisfaction of those we serve.
If you are passionate about cleanliness, have a strong work ethic, and enjoy leading a team, we encourage you to apply for this rewarding opportunity.
Responsibilities
Text copied to clipboard!- Supervise and coordinate daily housekeeping operations
- Inspect guest rooms, public areas, and back-of-house for cleanliness
- Train, schedule, and evaluate housekeeping staff
- Ensure compliance with health and safety regulations
- Manage inventory and order cleaning supplies
- Address guest complaints and resolve issues promptly
- Collaborate with maintenance and front desk teams
- Maintain records of cleaning schedules and staff performance
- Implement and enforce housekeeping policies and procedures
- Monitor and improve cleaning efficiency and quality
Requirements
Text copied to clipboard!- Proven experience in housekeeping or custodial services
- Previous supervisory or team leadership experience
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities
- Ability to work flexible hours, including weekends and holidays
- Knowledge of cleaning chemicals and equipment
- Familiarity with health and safety standards
- Ability to lift and move heavy objects as needed
- High school diploma or equivalent; additional training preferred
- Basic computer skills for scheduling and reporting
Potential interview questions
Text copied to clipboard!- How many years of housekeeping experience do you have?
- Have you supervised a team before? If so, how many people?
- What steps do you take to ensure cleanliness standards are met?
- How do you handle conflicts among team members?
- Are you available to work weekends and holidays?
- What cleaning equipment and chemicals are you familiar with?
- Can you describe a time you resolved a guest complaint?
- How do you motivate your team to perform well?
- What safety protocols do you follow in housekeeping?
- Do you have experience managing inventory and supplies?